Privacy
Policy

1. Scope

This Privacy Policy explains how J&C Junk Removal & Cleaning Services (“J&C,” “we,” “us,” or “our”) may collect, use, and handle information when you visit this website, request a quote, contact us, or otherwise interact with the website.

2. Information We Collect

When you submit a quote or contact request, you may provide information such as:

• Name
• Phone number
• Email address
• Service needed
• Project details or information about items to be removed or work to be completed
• Preferred service date
• Photos you choose to upload with your request

Our website host or service providers may also process limited technical information, such as IP address, browser type, device information, referring page, and basic website activity, where those features are enabled.

3. How We Use Information

Information submitted through the website may be used to:

• Respond to quote requests and customer inquiries
• Understand the requested junk removal, cleaning, or property service
• Communicate about scheduling, availability, estimates, or service details
• Operate, maintain, troubleshoot, and improve the website
• Protect the website, customers, and business against misuse or security issues
• Meet legal, regulatory, or recordkeeping obligations where applicable

4. Cookies & Technical Data

The website may use cookies or similar technologies if analytics, advertising, form-processing, security, or other website tools are enabled. These technologies can help remember preferences, measure website performance, understand traffic, or support advertising attribution.

You can usually control cookies through your browser settings. Disabling some cookies may affect certain website functions.

5. How Information May Be Shared

J&C may disclose information to vendors or service providers that help operate the website, process forms, provide communications, host website content, provide analytics, or support other business functions. Information may also be disclosed when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, or address fraud or security concerns.

If the business structure or ownership changes, information may be transferred as part of a merger, sale, financing, reorganization, or similar business transaction, subject to applicable law.

6. Uploaded Photos

The quote form may allow you to upload photographs of items, areas, or property related to your service request. Please avoid uploading sensitive personal information that is not necessary for the quote or service.

Photos submitted for a quote are intended to help J&C understand the requested work. Separate permission should be obtained before customer-submitted photos are used publicly for marketing or promotional purposes.

7. Data Retention

Information may be retained for as long as reasonably necessary to respond to inquiries, provide or document services, maintain business records, resolve disputes, protect the business, and meet applicable legal obligations.

8. Data Security

Reasonable administrative and technical measures may be used to protect information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

9. Your Choices & Privacy Rights

Depending on where you live and the laws that apply, you may have rights relating to access, correction, deletion, or other handling of personal information. You may contact J&C using the information below to make a privacy-related request.

If you receive optional promotional communications from J&C, you may request to stop receiving them. Service-related communications about an active quote or scheduled job may still be necessary.

10. Third-Party Links

The website may link to third-party services such as Google reviews, Instagram, TikTok, or other external websites. Their privacy practices are governed by their own policies, not this Privacy Policy.

11. Children’s Privacy

This website is intended for customers seeking local property and junk-removal services and is not designed to collect personal information from children. If information from a child is believed to have been submitted inappropriately, please contact J&C.

12. Changes to This Privacy Policy

J&C may update this Privacy Policy as the website, business practices, or legal requirements change. The effective date at the top of this page should be updated when material revisions are published.